Introduction To Six Sigma
This overview course outlines exactly what Six Sigma means and how the tools are being used for performance excellence.
Understand the role Six Sigma can play in achieving your company's strategic objectives, how others are using the tools and techniques embedded in the methodology, and why management is the key to a successful launch.
Six Sigma terminology
The DMAIC process
Measuring and calculating sigma levels
Role of green belts, black belts, champions, master black belts, etc.
The basic tools of Six Sigma
The voice of the customer