Corrective/Preventive Action Root Cause Analysis
This interactive based course provides a road map for establishing and maintaining corrective and preventive action systems. This course contains workshop exercises and case studies.
This course is presented in seven phases containing self-assessment questions after each phase.
Phase 1 Establishing a team. Using the team approach.
Phase 2 Describing the problem.
Phase 3 Interim containment action.
Phase 4 Find and verify root cause.
Phase 5 Select permanent corrective action and verify.
Phase 6 Implement corrective actions and verify/validate.
Phase 7 Prevent system problems.
The students review the question of what is corrective and preventive actions including the investigation and how corrective/preventive action should be documented.
This course is for the very advanced and is not for the beginner.