Lead Auditor Courses


Welcome to the Gladhill Associates International on-line and virtual classroom ISO 9001:2015 and ISO 14001:2015 lead auditor courses. Our courses are Exemplar Global certified. 

Due to the latest pandemic news the following is what Exemplar Global sent to their training providers: 

“Virtual Training Is Acceptable as an Alternative to Classroom Training" 

“Given the concern for public health in light of the global COVID-19 pandemic, it is understandable that many training organizations are canceling their public training courses. Many of these training organizations are replacing those public courses with virtual (online) training courses.

Exemplar Global has been asked if those virtual courses are acceptable under the RTP and TPECS training certification schemes. The answer is yes! Under the RTP and TPECS programs, training providers are free to design and deliver their courses as they see fit, so long as they continue to meet the requirements of the program their courses are certified to”. 

There is no need to travel when you take a virtual or on-line course

Gladhill Associates International has the courses and content available in an on-line and virtual, easy-to-access format that can help you meet your career goals from the comfort of your own home or office. 

You don't have to wait for classrooms to open back up either; with over 50 courses that cover topics across the quality domain, Gladhill Associates International’s virtual training helps you start or continue your improvement journey.  

Lead Auditor Courses

Prepare yourself for real-life ISO 9001:2015, AS 9100D and ISO 14001:2015 auditing situations and learn how to manage and complete the audit process.

Understand the requirements of ISO 9001:2015, AS 9100D and ISO 14001:2015 and be able to conduct a successful audit. The course includes case studies, quizzes and scenarios to prepare you for real-life auditing situations. You’ll learn to manage the audit process and complete reporting in a collaborative and engaging environment.

This virtual, instructor-led course is comprised of three successive components delivered in convenient, 3 or 4 six to eight-hour days

Day 1 - Competency Unit-QM

Day 2 – Competency Unit-AU

Day 3 – Competency Unit TL

Many of Gladhill Associates International’s virtual and on-line courses provide electronic access to course materials for 30 to 90 days depending on the course. For virtual lead auditor courses the participant will be e-mailed the course materials, case studies, quizzes, scenarios as well as copies of the applicable standards.

Note: Refunds cannot be issued if course materials have been sent and/or accessed.  Chrome and Edge browsers are recommended – Internet Explorer is not supported. 

Virtual Format

An Internet-based, instructor led course utilizing web and teleconferencing technologies to allow participants to interact without traveling.  Virtual and on-line courses offer interaction with instructor and participants using Internet capabilities.

Participants have access to interaction both with the instructor and other participants in an Internet-based learning environment (white board, Q&A tools, application sharing, and breakout rooms).  Virtual and on-line courses are classroom-like experiences offered using the latest Internet tools. 

Learning Objectives:

  • Describe the ISO 9001, AS 9100 and ISO 14001 Quality Management System (QMS)/Environmental Management System (EMS) - Requirements standard and development process;
  • Identify ISO 9000:2015, AS 9100D and ISO 14001:2015 QMS terms;
  • Describe the intent and requirements of ISO 9000:2015, AS 9100D and ISO 14001:2015;
  • Determine the evidence needed to demonstrate conformity to ISO 9000:2015, AS 9100D and ISO 14001:2015;
  • Apply the process approach and Plan-Do-Check-Act (PDCA) methodology;
  • Evaluate documented information required by ISO 9000:2015, AS 9100D and ISO 14001:2015 and the interrelationships between the quality/environmental processes, quality/environmental planning, policy, and objectives; 
  • Apply the principles, processes, and methods of auditing;
  • Demonstrate the activities involved in preparing for an audit;
  • Determine an effective audit in the context of the auditee’s organizational situation;
  • Apply effective audit skills and practice personal behaviors necessary for an effective and efficient conduct of a management system audit; 
  • Establish and plan the activities of an audit team;
  • Manage the audit process;
  • Prepare the audit report and perform an audit follow-up; 

Lead Auditor Course Outline

Introduction to Quality, Environmental or Safety Management Systems

Analysis of ISO 9000:2015, AS 9100D and ISO 14001:2015 (Introduction and Clauses 4-10)         

Organizational Impact on Quality/Environmental Management System Auditing Quality, Environmental or Safety Management Systems

         Management System Audits

         Auditor Competence

         Audit Program

         Audit Techniques 

         Audit Cycle

         Team Leader Roles and Responsibilities

         Prepare for an Audit

         Conduct an Audit

         Prepare an Audit Report

         Audit Completion and Follow-Up

 Who Should Attend:

Those responsible for planning and scheduling an internal audit program for ISO 9001:2015, AS 9100D and ISO 14001:2015.

Those who wish to become an Exemplar Global certified/registered auditor.

Those who must perform audits to ISO 9000:2015, AS 9100D and ISO 14001:2015. Manufacturing personnel, suppliers, managers, or anyone interested in conducting first-party, second-party, or third-party audits.

Internal Audit Courses



Learn to design and install an internal audit program that will meet the requirements of the applicable standard.


The courses are designed for personnel responsible for developing and conducting an internal audit program.

General Content 

The courses assist the attendees with structured exercises to analyze the requirements in detail of the standard relating to the internal audit program. 

Attendees learn how to design an internal audit program (program scope and schedule, auditor selection and training, audit resource allocation, audit documentation and records, etc.). 

These interactive courses assist participants, using structured exercises, to analyze in detail the requirements of the standard relating to the internal audit program.

Participants learn how to design an internal audit program that includes program scope and schedule, auditor selection and training, audit resource allocation, internal audit documentation and records, etc. Participants take part in simulated internal audit exercises to:

  1. Review the requirements of the standard.
  2. Participate in simulated exercises where an auditor conducts an audit interview and examines related documents, work instructions and records.
  3. Record their findings and prepare an audit report.


AS 9100D Internal Audit Course

AS 9110C Internal Audit Course

AS 9120B Internal Auditing

IATF 16949:2016 Internal Auditing

ISO 13485:2016 Internal Audit Course

ISO 14001:2015 Internal Audit Course

ISO 17025:2017 Internal Audit Course

ISO 22000 Food Safety Internal Auditor Course

ISO 22000:2018 Internal Auditor Training

ISO 27001:2013 Internal Audit

ISO 45001:2018 Internal Audit Course

ISO 45003:2021 Internal Audit Course

ISO 9001:2015 Internal Audit Course

ISO 9001-ISO 14001-ISO 45001 Integrated Internal Audit Course

Transition Courses


ISO 9001:2015 Transition Course - ISO 14001:2015 Transition Course - ISO 19011:2015 Transition Course - AS 9100D Transition Course - AS 45001 Transition Course  

Welcome to the Gladhill Associates International virtual classroom and on-line transition courses.

Transition Courses

The standards require process audits. These courses are designed for practicing auditors as well as organizations that want training on auditing to the new standards.

Learn how to meet these new requirements while gaining valuable skills. The changes from the previous standard to the new standard are considered significant. The principles upon which the revisions are based will require changes in audit practice among auditors.

Auditors will need to understand the significance and impact of the revisions.

Key Session Topics

               Transitioning in the principles and practices of auditing the new requirements.

               Review of process auditing techniques.

               Auditing against the new requirements.

               Differences between the previous version of the requirements.

               Role and purpose of a QMS/EMS/SMS.

               Seven quality management principles.

               Revisions to the standards.

               Requirements of the applicable standard.

               Differences between the requirements.

               Implications of revisions on auditing techniques.

These courses can also be an introduction to the new applicable standard

    News - Stories - Ideas 


This article appeared in Quality Digest May 2, 2023

Why Manufacturers Are Integrating EHS and Quality
by Stephanie Ojeda

Quality management and environmental health and safety (EHS) have traditionally existed as siloed processes and roles in most organizations. It’s easy to see why, given the forces that have shaped quality and safety during their history.

Modern quality management was born from the post-World War II era of increased competition during a rapidly growing global economy. Alternatively, EHS management grew out of the labor movement and high-profile environmental disasters during the past several decades.

However, recent years have seen a shift away from the siloed management of these functions. Today, many manufacturers have started integrating EHS and quality, usually by placing them under a combined leadership role.

So, what’s driving the shift, and what are the potential benefits for companies that integrate EHS and quality systems? Here we examine this approach and how the quality management system (QMS) fits into it.

Quality and safety: two sides of the same coin

Some experts consider safety a part of quality. However, this opinion isn’t necessarily a popular one in organizations where quality and safety are highly segmented. Regardless, there’s an undeniable connection between quality and safety in manufacturing. After all, it’s unlikely that an operator careless about safety will be vigilant about holding quality standards in place. Similarly, someone who disregards quality protocols is also likely to ignore safety procedures.

In a larger sense, quality and safety are both fundamental, interrelated drivers of operational excellence. People who feel safe at work create better, higher-quality products. Furthermore, a true commitment to quality goes beyond whether products meet customer expectations. It also means prioritizing quality of work life and managing the broader social and environmental effects of your operations.

The ISO perspective for EHS and quality

Some companies seek to integrate quality and safety because of their central connection to operational excellence. A more practical reason, however, relates to ISO certification. While ISO 9001 doesn’t explicitly mention safety, it does require compliance with all applicable regulatory requirements, which include EHS regulations.

As a result, customer audits and ISO certification audits often involve an examination of safety systems. For example, auditors may ask about your process for managing safety incidents, or where you keep your OSHA Form 300 log. 

From this perspective, it’s understandable that companies sometimes put EHS and quality systems under the responsibility of the quality manager. That said, this approach may not be suitable where extensive expertise of both quality and safety is absent within the current organizational structure.

However, the speed of change and compliance requirements necessitate change. Using EHS within the quality system creates a master system that meets compliance standards by providing a means to monitor and control risk.

A flexible approach to integrating EHS and quality systems

In the past, companies typically managed quality and safety using separate enterprise software systems or a patchwork of point solutions. This approach creates inconsistency, redundancy, and inefficiency. In addition, it obscures visibility into an organization’s compliance status as a whole.

Recognizing the connection between quality and safety, many companies are now adopting integrated environment, health, safety, and quality (EHSQ) platforms. This approach helps effectively harmonize quality and EHS while still giving each department flexibility and control over their processes.

Advantages to using a cloud EHSQ management system include:

  • Streamlining ISO certification and customer audits by making documents quickly accessible from a single system (including ISO 9001, ISO 14001, and ISO 45001)
  • Enhancing visibility through plant-level and corporate-level compliance reporting
  • Improving efficiency and process alignment by using the same tools for processes common to quality and safety
  • Reducing overhead and IT footprint by eliminating redundancies between software solutions
  • Mitigating risk through more-robust data tracking and trending as well as closed-loop issue management 

Ultimately, an EHSQ platform enables a level of integration that promotes operational excellence and enhances collaboration between quality and safety.

What to look for in an EHSQ solution

When considering the right EHSQ platform for your organization, it’s critical to ensure it has the right features and functions. On a basic level, the software must include solutions for processes common to both quality and safety, including: 

  • Document management: An integrated EHSQ platform helps centralize documents essential to quality and safety. These include safety policies, standard operating procedures (SOPs), work instructions with quality and safety protocols, and more. Compared with shared servers or paper documents, an EHSQ platform helps keep documentation up to date and links changes to related processes such as employee training.
  • Employee training tracking: External auditors will likely ask to review employee training records, so having them in one place can expedite the process. An integrated platform also helps ensure that people are trained on process changes.
  • Audit management: Manufacturers often incorporate safety items into internal audit checklists, which must be updated regularly to reflect emerging risks. An EHSQ solution helps standardize audit processes so problems don’t fall through the cracks. Furthermore, overlap among ISO 9001, ISO 14001, and ISO 45001 requirements justifies integrating EHS into quality systems to eliminate redundancies.
  • Corrective action: A closed-loop, corrective-action solution ties together all the steps for managing quality and safety issues. It also creates a single compliance record of corrective action activities, including investigation results, action items, review, and approval. 

Integration is also key, not just in terms of standardizing the above tools. You should also be able to connect all related processes within the quality system, such as change control and risk management. 

Finally, companies must consider the configurability of the system. Given that departments may have spent years developing their processes, the software should allow you to create workflows aligned with your processes. If you have to change your process to fit the software’s constraints, it affects efficiency and user adoption. Ultimately, if people don’t use the EHSQ system, your investment will be a waste.


Safety and quality processes have significant overlap and are both closely related to operational excellence and ISO compliance. Some companies acknowledge this by making safety part of the quality manager’s job; however, this is only a surface-level approach.

Adopting an integrated EHSQ software solution provides for a more meaningful level of integration. With this strategy, companies can track quality and safety in one location, streamline processes, and gain greater visibility to drive operational excellence.

First published on the AssurX blog.

Gladhill Associates International can help you integrate your system. Contact us at: admin@gladhillassociates.com




Exemplar Global Recognized Training Provider Program (RTP)


Gladhill Associates International is now part of the Exemplar Global Recognized Training Provider (RTP) Program.

Many of our Internal Audit courses are certified as well as our TPECS Lead Auditor courses. 

Extend your Learning

Graduate Certification

To help you get started and realize the full benefits that come with being a Gladhill Associates International and Exemplar Global Recognized Training Provider (RTP) student, we’ve compiled this guide for you.

Benefits for Students:

  • 12 months of ongoing professional development and support through direct access to a series of tailored learning content Access to Exemplar LINK, a dedicated platform to help professionals build their career pathway and identify and capitalize on opportunities. 
  • Access to an exclusive LinkedIn community to interact with other graduates and industry professionals to promote networking opportunities and skill sharing. 
  • An Exemplar Global Graduate certificate in addition to the Gladhill Associates International certificate.

The Bigger Picture

Gladhill Associates International and Exemplar Global are passionate about supporting the auditing profession and the industry as a whole to grow and deliver strong outcomes for the community. The Recognized Training Provider (RTP) program is one of our efforts to achieve this goal.

Not only does the program foster and promote the best training providers around the world, but it supports those interested in the auditing profession, our students, to become the best professionals they can be. Therefore, improving the entire community as a whole.

Why should I choose a training provider that has been certified by Exemplar Global?

By choosing an Exemplar Global certified training provider you can be assured that you are attending a course of a higher standing that has been recognized by a third party.

Additionally, by taking a course from an Exemplar Global certified training provider, you can benefit from enhanced personal development and career pathway opportunities.

These include a self-coaching assessment, and access to a library of educational materials to help you to further your professional development. 

How will completing an Gladhill Associates International RTP course enhance my career?

Completing a Gladhill Associates International RTP certified course demonstrates that you’ve completed a course that is relevant to the assurance industry and can assist you to advance along this career path.

You will also receive access to Exemplar Global’s library of continuing professional development, in addition to regular communications and resources to enhance your education. It will also allow you to take the next step and obtain Auditor Certification with Exemplar Global in the future.

Will I have access to the Exemplar Global community and networking opportunities through my certification?

You will receive access to Exemplar Global’s dedicated LinkedIn group which will allow you to access exclusive resources plus network with other course graduates and industry professionals. This is particularly valuable if you are interested to pursue a career in auditing or want to apply for Exemplar Global personnel certification in the future.

RTP Courses:

ISO 9001:2015 Internal Audit Course 

ISO 14001:2015 Internal Audit Course

ISO 45001:2018 Internal Audit Course 

ISO/IEC 17025:2017 Internal Audit Course

ISO 22000:2018 Internal Audit Course 

ISO 13485:2016 Internal Audit Course

ISO 27001:2013 Internal Audit Course

ISO 9001 with Emphasis 0n IATF 16949:2016 Internal Audit Course

New Courses


New courses, Coming Attractions, Free Courses

Introduction to Cybersecurity Maturity Model Certification (CMMC)

Introduction to SWOT - Strengths. Weaknesses, Opportunities and Threats (Free)

ISO 45003:2021 Internal Audit Course

Introduction to AIMM - Aerospace Independent Maturity Model - Free

AIMM User Guide - Free

Many Other On-Line and/or Virtual Courses 

Process Mapping - Human Factors - Corrective/Preventive Actions - ISO 5001 - Risk Management - Templates - ISO 14001 Gap Analysis/Internal Audit Checklist (NEW) - ISO 9001: 2015 Gap Analysis/Internal Audit Checklist (NEW) - AS 9100 Gap Analysis/Internal Audit Checklist (NEW) - Introduction Courses, Six Sigma, Process Auditing and much more... 

Please click on “Courses” on our home page to view a complete list of our on-line courses.

Aerospace QMS 


The aerospace industry simply can’t afford mistakes. A single mistake or smallest failure of products/services can have deadly consequences in this industry. That’s the reason why reliability and quality remain the most important concerns and critical aspects of this industry. It’s, therefore, important to ensure that the quality management system (QMS) is working efficiently and is capable of helping reduce the risks and provide the organizations with a reliable framework to offer a product/service. It was the endeavor to bring about a single and dependable quality management system that brought about the AS 9100 series of standards.

Training with our experienced team will enable you throughout your quality journey. Whether you are brand new to aerospace or looking to become an auditor, Gladhill Associates International has the right course for you. Browse through our selection of aerospace courses to see which course fits your needs.

The AS 9100 series of standards following the direction of ISO 9001 with additional requirements over and above specific to the aerospace industry. Emphasis is placed on areas deemed to have the greatest impact on safety, reliability and regulatory compliance for aerospace products.  It helps organizations continually improve, focus on meeting customer requirements, and ensure customer satisfaction. 

Our Aerospace Courses:

AS 9100D Lead Auditor Course

AS 9100D Internal Audit Course

AS 9100D Transition Course  

AS 9110C Lead Auditor Course  

AS 9120B Lead Auditor Course

Consulting - Auditing


Auditing and Consulting Available.

Contact Us At www. admin@gladhillassociates.com


Take advantage of our on-site advice and instruction for organizations developing their own quality systems. 

For organizations with limited staff or time constraints, we complete the documentation, training, auditing and registrar selection in turn-key fashion. 

We also provide on-line internet, interactive consulting at a reasonable price. 

E-mail, call or fax us at any of our offices for a no obligation proposal. 


Gap Analysis

We provide experienced auditors to identify what improvement to your system will be required and recommendations for corrective actions.

Readiness Assessment

We conduct readiness assessment audits to provide companies with a measure of their readiness for the formal on-site assessment by the registrar. We also work with companies to correct nonconformances identified by the registrar during the assessment.

Internal Audits

Gladhill Associates International will do your internal audits. If you're having problems such as some listed below, contact us for details:

Not enough internal resources.

Not finding opportunities for improvement.

Want an outside, independent opinion on where you can improve.

Don't want to wait until you have time

Outsourcing your internal audit may be more cost effective than doing it yourself.