The publication of ISO 9001 brought a fundamental change in how the application of the requirements of the ISO and AS Standards related to an organization’s approach to their quality management system.

The focus on how the organization achieves its objectives through a set of interconnected processes also brought a fundamental change in the approach to auditing.

The purpose of this course is to provide a brief overview and introduction that may enable auditors to establish that an organization is managing its processes effectively.

For a more detailed, in depth view the participant may want to take our "the Process Approach to Auditing" course.