This course contains interactive workshop exercises where documentation requirements are analyzed and applied to sample documents. Students review the pros and cons of a series of methods for structuring documented systems.

Students participate in structured exercises to analyze, select and apply the most effective format for each level of documentation using sample documents from registered companies.

Students develop and apply criteria for evaluating the readability of documents. A series of specific implementation techniques are presented which can achieve major savings in the time and cost required to document an ISO 9001:2015 system for registration.