This course is designed to be only an introduction to flowcharting for line level people and their immediate supervisors. It is strongly suggested that 2-4 people from one work area tkae this course as a group. They all need to have intimate working knowledge of the same process.

Course content:

1. Identification of WHAT should be measured in your work place and HOW it should be measured.
2. Cycle time and its components.
3. Process mapping - the way the process is done now

"As is", how it "Could Be" done with little or no expense, and how the process "Should Be" given adequate resources.

The end result of process mapping is almost always a 50% cycle time reduction in the process with a full sigma increase in quality.